Hampton Inn & Suites Windsor - Sonoma Wine Country

Breakfast, clean rooms, convenient location

Closet door adjacent to bathroom door.

Staff and hotel are clean, welcoming and affordable. We felt the location suited our needs very well. In fact, while traveling around "wine" country, we realized just how centrally we were located and in a very nice city which was laid out to attract visitors and how glad we had chosen this particular hotel.

Very good service all around, from the friendly front desk folks to the breakfast buffet manager. Buffet was very good and the pool/hot tub area was clean. Good location...walk to CVS or a handful of restaurants and is centrally located in the middle of the Sonoma wineries.

If I had to be picky, I was there with my wife on our honeymoon and they didn't add any special touches that hotels/resorts sometimes do.

We love how spotless everything looks. The bed was great. The staff is helpful and friendly. The breakfast was wonderful. We have already reserved two hamptons for May. We have always had good luck with the Hamptons. Thanks for being consistent. Paul & Julie DeSantis

Location, clean, helpful and friendly staff.

I booked very late so it was pricy.

The air conditioning goes off during the night and it gets too hot.

Staff was incredibly helpful. The room was very spacious, had free internet, large TV/business area, great bed and bath. The breakfast was much better than most hotel breakfast offerings.

Our room was quiet, clean and comfortable - great bed! The breakfast was good, the staff friendly, and the coffee hot and always available. The hotel made a good base for exploring Sonoma, and there is a UPS store in the shopping center across the street that will ship your wine.

The young man who checked us in on Friday night, Dec. 31, was extremely personable, helpful and welcoming. (Didn't see a name tag visible.) !

On departure, we noticed the new man on duty at the front desk did not greet guests and when one guest went over to ask if the casino shuttle were running that day, he was told, "You could call them", rather than," Let me check for you." There was no line at the desk and he didn't appear to be busyt with anything else. (DIdn't see a name tag visible.) We'd still come back to stay, though, based on everything else.

Location

I arranged to have my daughter stay at the hotel as she had a small, (4 lb) quiet, well-behaved, house-trained dog with her as your web-site, and guest book, confirmed that the hotel accepted small dogs under 25 lbs. However, upon arrival, the desk clerk adamantly stated that hotel policy had changed and did not allow any pets in the rooms. When I suggested that a change in hotel policy regarding pets should be noted in the room guest book and the hotel web-site before enforcing the policy at the front desk, the desk clerk made an inaudible remark and walked away. Not the way a guest staying for two weeks should be treated. My daughter kept the dog in her room anyway and after several days was told she would be charged $50.00

Clean rooms, courteous staff and excellent breakfast.

I had an excellent experience.

Very good service all around, from the friendly front desk folks to the breakfast buffet manager. Buffet was very good and the pool/hot tub area was clean. Good location...walk to CVS or a handful of restaurants and is centrally located in the middle of the Sonoma wineries.

If I had to be picky, I was there with my wife on our honeymoon and they didn't add any special touches that hotels/resorts sometimes do.

Staff was incredibly helpful. The room was very spacious, had free internet, large TV/business area, great bed and bath. The breakfast was much better than most hotel breakfast offerings.

Sehr freundliche Mitarbeiter, schönes neues und sauberes Hotel. Frühstück für amerikanische Verhältnisse echt üppig.

Der Freeway war doch sehr laut - aber die Lage kannten wir ja vorher. Ohrenstöpsel mitnehmen!

Nettes Personal. Cookies beim Empfang. Kaffee und Wasser den ganzen Tag gratis in der Hotelhalle. Frühstück inbegriffen - sehr gutes amerikanisches Frühstück mit Eiern, Omelett, selbst gemachte Waffeln, Joghurt, Flaks, Müsli, Saft, Kaffee, Tee,...Gutes Preis-Leistungs-Verhältins

Der Pool war sehr schön, groß mit vielen Liegen, aber direkt am Highway, daher ein bisschen laut, nichts zum relaxen am Pool, aber zum erfrischen und ein bisschen Sonne tanken für einen Tag wars OK. Trotzdem würde ich dieses Hotel auf jeden Fall weiterempfehlen!!!